Privacy Policy

Effective date: October 29, 2026.

This policy explains what information Follow The Red Bird CPR collects when you visit our website, request a quote, register or pay for a class, and what we do with it.

Who we are

Follow The Red Bird CPR (“we,” “us”) provides American Heart Association CPR, BLS, First Aid and workplace safety training in Ringgold, Georgia and throughout the Chattanooga area. Website: https://www.followtheredbirdcpr.com. Mailing address: 5 Legion Street, Suite 4, Ringgold, GA 30736. Phone: 423-260-6550. Email: bob@followtheredbirdcpr.com.

Information we collect

  • Contact and request forms: your name, email address, phone number and message. We use this to answer questions, schedule classes and quote group training. The forms use spam protection (Google reCAPTCHA and a simple math check). reCAPTCHA may collect device and usage data under Google’s Privacy Policy.
  • Class registration: the details needed to enroll you and issue your American Heart Association (AHA) course card. This can include your name, email, phone, employer or organization, and the course date. We share the details needed to issue your card with the AHA through its systems.
  • Payments: online payments are processed by Stripe. Card numbers go directly to Stripe. We do not see or store your full card number. Stripe may collect payment and fraud-prevention data under the Stripe Privacy Policy. We keep records of what was purchased, the amount and the date.
  • Automatically collected data: like most websites, our hosting provider and security tools log IP addresses, browser type and pages visited to keep the site secure and working.

Cookies and analytics

Our website uses a small number of cookies. Some are essential (for example, security checks that tell people apart from bots, and form submissions). If we use analytics such as Google Analytics to see which pages are visited and how people find us, those tools use cookies and collect data such as approximate location, device and pages viewed; you can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout. You can block or delete cookies in your browser settings at any time. Pages may also load embedded content (such as maps, videos or social buttons) that sets its own cookies.

Emails

We email you about your inquiry, registration, receipts, class reminders and certification renewals. If your employer booked group training, we may send roster, certification and renewal information to your employer’s contact person. We do not sell or rent your email address. Every marketing email includes a way to unsubscribe, or you can reply and ask to be removed.

How we use and share information

We use your information only to provide and improve our training, communicate with you, process payments, issue certifications, meet legal or accounting obligations and protect the site from abuse. We share it only with service providers who help us do these things (web hosting, email, Stripe, the AHA, spam protection and, if used, analytics), or when the law requires it. We do not sell your personal information.

Children’s privacy

Our website and services are intended for adults and working professionals. We do not knowingly collect personal information online from children under 13. If a minor attends a class (for example, through an employer or school program), a parent, guardian or the organization registers them. If you believe a child under 13 has sent us personal information through the website, contact us and we will delete it.

How long we keep information

We keep registration and certification records for as long as needed to verify training (usually at least the 2-year certification period plus a reasonable time after). We keep payment records as long as tax law requires. We delete or anonymize form inquiries we no longer need.

Security

We use reasonable safeguards, including HTTPS encryption and reputable payment and hosting providers. No method of transmission over the internet is 100% secure.

Your choices

You can ask us to show you, correct or delete the personal information we hold about you, or to stop sending marketing emails. We’ll respond within a reasonable time. Some records (such as payment or certification records) may need to be kept for legal reasons.

Changes to this policy

We may update this policy. The effective date above shows when it last changed.

Contact us

Questions about privacy? Contact Bob Dixon, Follow The Red Bird CPR: bob@followtheredbirdcpr.com · 423-260-6550 · 5 Legion Street, Suite 4, Ringgold, GA 30736.